Ch-Ch-Changes

2020 will go down as the year that challenged our notion of what being adaptable and flexible looks like. But here we are, about half-way through our season, and we have to share a handful more pivots. Some, you may be thrilled to read about while others, not so much, but trust that they are necessary. Read on for the nitty-gritty.

• Service:

  • We continue to strongly recommend appointments for service drop-offs. You can email us at info@wheelhousedetroit.com to do so; same- and next-day appointments are often available and we are very responsive. Appointment holders will always take precedence over walk-ups and, since only one customer is allowed in the shop at a time, it saves everyone time to adhere to an appointment schedule.

  • Service pickups and deliveries within the city limits (Detroit, Hamtramck, Highland Park) will now cost $5 each way.

  • We have raised a handful of our service prices, including a basic tuneup, flat change, brake and gear adjustment, cable installation, and assembly. This is primarily due to increased costs across the board and the difficulty of sourcing parts. Our prices are still at or below the area standard.

• Not a change, but rental reservations are still required. Head to wheelhousedetroit.com/rentals and remember to do so by midnight prior to the day you want to ride.

• Test Rides for bicycle purchases are still required. Visit wheelhousedetroit.com/bikes to check out what we have and, if anything catches your eye, email us at info@wheelhousedetroit.com to set one up. The supply chain is expected to continue to be decimated into 2021 so supply is limited, to put it mildly. In the meantime, we are adding used bikes (including some from our rental fleet!) into the rotation and we do have small orders from Haro, Brooklyn Bicycle Company, and Kona that should arrive soon(ish). We do update the website regularly as bikes are sold and others become ready to be sold so, if you are in the hunt, check back on the regular!

• Tours:

  • As of this weekend, a very limited selection of our public bicycle tours will begin to be offered. We’ve got Auto Heritage, Architecture, Eastern Market, Riverwalk/Dequindre Cut, Corktown, and Historic Places of Worship on the roster. They are being limited to very small groups and masks will be required at check-in and at each stop. More info and reservations at wheelhousedetroit/tours.

  • We will continue to offer small private group tours for up to 4 adults. Details:

    • These small group tours will cost $200 on weekdays (Tues to Thurs) and $250 on weekends (Fri to Sun).

    • Our bikes will be used (included in cost) so that any repairs needed on the road will be easily handled and sanitation procedures can be done ahead of time.

    • Helmets are required; you may bring your own or make use of one of our (sanitized) helmets.

    • Masks will be required to be worn at check-in and at all stops.

    • Tours will be three hours in length. Food and/or drink stops can be arranged either within the 3-hour period or, if a time extension is necessary to accommodate, for an additional fee.

    • Possible tours at this time include Near East, Corktown, Near West, Auto Heritage, and Riverwalk/Dequindre Cut. Historic Places of Worship can be booked prior to September 19. Special requests can be considered. Reach out to bookings@wheelhousedetroit.com to get rolling.

We appreciate your patience and support!