Job Posting: Assistant Bike Tech
Job Title: Assistant Bike Tech
Pay Rate: $13.50-15/hour depending on level of experience. Evaluation and raise after 30 days.
Hours: 14-30/week. Requires at least one weekend shift.
Location: Wheelhouse Detroit
Duties: An Assistant Bike Tech is an integral component of a multi-faceted bike shop that services a diverse clientele with a strong focus on customer service. Their primary responsibility is to ensure a smooth running shop at all times. This can include maintenance of the rental fleet; contributing to the inventory management, cleanliness, and organization of the service department; assisting with the assembly of new bikes and the servicing of customer bicycles; and assisting with bicycle rentals, including saddle adjustment, helmet fitting, and loading and unloading the delivery trailer.
Additional hours are possible by assisting with deliveries/pickups and sweeping tours.
This job requires a positive attitude, strong teamwork skills, willingness to learn on the job and absorb constructive feedback, and some mechanical experience. Proven customer-service experience and/or prior bike shop experience would be a plus.
We do not expect candidate to be a fully trained bicycle mechanic, but ability to perform simple tasks such as replacing tubes and tires and gear and brake adjustments are a requirement.
You will report directly to the General Manager and work closely with the Mechanic. A successful candidate will contribute to the overall success of the company by participating in all aspects of the business, including retail, service, rentals, and tours. Wheelhouse is a small shop and everyone helps each other out when possible. We also have a lot of fun together and most employees have been with the Wheelhouse for 5+ years.
This job is very physical and requires a willingness to get your hands dirty in all kinds of weather.
This job does require customer interaction including answering general questions about the Riverwalk and bike routes. The shop is oftentimes a hectic environment with lots of people and noises.
Due to the seasonal nature of this position, candidate must have weekend and holiday availability.
Dress code is pretty relaxed: no open-toed shoes; fancy clothes are not recommended.
This job is at-will, part-time, and seasonal. Season is May-September.
Send resume or summary of work experience and 2-3 references to info@wheelhousedetroit.com. No calls. If you’d like to come in and check out the shop prior to applying, that is more than welcome but, if staff is busy, please respect that and reach out to the owner and GM via email with any questions.
Wheelhouse embraces and celebrates the diversity of our customer base, and we also strive for the same in our employees. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.