Now Hiring: Shop Help

Job Title: Shop Help

Pay Rate: $15/hour minimum

Hours: 14+ week. Requires Saturday, Sunday, and holiday shifts. Other shifts possible depending on availability.

Location: Wheelhouse Detroit

Duties: Shop Help is an integral crew member of a multi-faceted bike shop that services a diverse clientele with a strong focus on customer service. Their primary responsibility is to ensure a smooth running shop at all times. This can include assisting with bicycle rentals, including saddle adjustment, helmet fitting, and loading and unloading the delivery trailer; maintenance of the rental fleet; contributing to the inventory management, cleanliness, and organization of the service and retail departments; and assisting with the assembly of new bikes and the servicing of customer bicycles.

Additional hours are possible by assisting with deliveries/pickups and sweeping tours.

This job requires a positive attitude, strong teamwork skills, willingness to learn on the job and absorb constructive feedback, and some mechanical aptitude. Proven customer-service experience and/or prior bike shop experience would be a plus.

We do not expect candidate to be a fully trained bicycle mechanic, but ability to perform simple tasks such as replacing tubes and tires and gear and brake adjustments are a requirement. But if these skills aren’t yet mastered, we’d love to teach you!

You will report directly to the Shop Manager and work closely with the Mechanic and Owner. A successful candidate will contribute to the overall success of the company by participating in all aspects of the business, including retail, service, rentals, and tours. Wheelhouse is a small shop and everyone helps each other out when possible. We also have a lot of fun together and most employees have been with the Wheelhouse for 8+ years.

This job is very physical and requires a willingness to get your hands dirty in all kinds of weather.

This job does require customer interaction including answering general questions about the Riverwalk and bike routes. The shop is oftentimes a hectic environment with lots of people and noises.

Due to the seasonal nature of this position, candidate must have weekend and holiday availability.

Dress code is pretty relaxed: no open-toed shoes; fancy clothes are not recommended.

This job is at-will, part-time, and seasonal. Season is May-September. Growth into a mechanic or managerial role is very possible!

Send resume or summary of work experience and 2-3 references to info@wheelhousedetroit.com. No calls. If you’d like to come in and check out the shop prior to applying, that is more than welcome but, if staff is busy, please respect that and reach out to the owner via email with any questions.

Wheelhouse embraces and celebrates the diversity of our customer base, and we also strive for the same in our employees. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

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