Wheelhouse Is Named One of America's Best Bike Shops!
The National Bicycle Dealers Association has released its list of America’s Best Bike Shops for 2019, and we are ecstatic to announce that both locations of Wheelhouse made the cut!
For Rivertown, it’s the 5th year running and, for Hamtramck, it was our first year applying and so we are pretty stoked to see it be so designated for the first time.
The application process required us to outline our processes, document our community commitment, and — perhaps most importantly — be secret shopped. Both locations were called, emailed, and visited by an anonymous shopper and each interaction is rated. What makes all of this especially helpful to Wheelhouse, as a business always striving to improve, is that we receive a copy of the secret shopper’s reports, enabling us to take their comments and build them into a constructive critique so we can do even better in the future.
We would also like to congratulate our fellow Michigan shops on the list: Pedal in Kalamazoo and Portage, ACF in Macomb, Fraser Bicycle in Fraser, McLain in Traverse City, and Macomb Bicycle in Warren. As the holidays approach, we encourage anyone in the market for cycling equipment and bicycles to shop local. These are the shops that you can trust with your repairs and to support your local charity rides. Amazon and big box stores, not so much. Buy Where You Ride!
For more info about the ABBS program and to see the complete list of winners, head right HERE.